Shipping policy
Shipping
Free shipping on every order[. No customs fees].
ORDER PREPARATION
We prepare your order in 1–2 business days. Orders placed on weekends or holidays are prepared on the next business day.
DELIVERY TIMES
Delivery times include the 1–2 business days of order preparation.
Italy (Poste Italiane): 5–8 business days
Switzerland (Swiss Post): 5–8 business days
Rest of Europe: 5–10 business days
United Kingdom (Royal Mail): 5–8 business days
United States (USPS): 5–8 business days
Australia (Australia Post): 5–8 business days
Rest of the world: 5–12 business days
TRACK YOUR ORDER
When your order ships, we email you a tracking number so you can follow your parcel.
WRONG ADDRESS?
Check your address at checkout. If you made a mistake, email us right away at info@selebistudio.com with your order number and we will do our best to fix it before your order ships.
YOUR PARCEL IS LATE?
If your parcel has not arrived after the delivery time for your country, email us at info@selebistudio.com with your order number. We will check with the carrier and help you.
DAMAGED PARCEL OR WRONG ITEM?
See our Returns and Refunds page. We will help you with a replacement or a full refund.
QUESTIONS?
Write to us at info@selebistudio.com and we will help you.